Last updated: November 2025
Welcome to CI Southwest.
Your privacy is important to us. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you visit https://cisouthwest.co.uk (“Website”) or interact with our services.
1. Who We Are
CI Southwest Ltd
Website: https://cisouthwest.co.uk
Email: dave@cisouthwest.co.uk
Registered in the United Kingdom.
CI Southwest acts as the Data Controller for the purposes of applicable data-protection laws.
2. Global Privacy Compliance
We comply with international data-protection frameworks, including:
- GDPR (EU & UK General Data Protection Regulation)
- LGPD (Brazil)
- PIPEDA and Law 25 (Canada and Quebec)
- POPIA (South Africa)
- nFADP (Switzerland)
- Privacy Act (Australia)
- PDPL (Saudi Arabia, Argentina, Andorra)
- DPA (Faroe Islands)
Our processing follows the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and accountability.
3. Information We Collect
a. Information You Provide
- Name, email, phone, company, and contact details
- Enquiries or communications via forms or email
- Account, subscription, or project-related information (if applicable)
- Preferences or feedback voluntarily submitted
b. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address and device type
- Browser and operating-system details
- Pages viewed, time spent, and navigation paths
- Approximate geographic region (not precise location)
c. Cookies and Similar Technologies
We use cookies and related technologies managed via CookieYes to enhance website functionality and analytics (see Section 8).
4. How We Use Your Information
We use your data to:
- Provide and improve our website and services
- Respond to enquiries and customer requests
- Personalize user experience and communications
- Analyse site performance and usage trends
- Comply with legal and regulatory requirements
- Prevent fraud, misuse, or security incidents
5. Legal Bases for Processing
Depending on your jurisdiction, we rely on one or more of the following:
- Consent (for analytics, marketing, or optional cookies)
- Contractual necessity (to deliver requested services)
- Legitimate interests (e.g., site improvement, customer support)
- Legal obligation (for compliance or record-keeping)
- Vital interest (for safety and security purposes)
6. Sharing and International Transfers
We may share limited data with:
- Service providers (hosting, analytics, marketing, IT security)
- Authorities when legally required
- Professional advisers (for legal or compliance matters)
Where data is transferred internationally (outside the UK, EU, or your region), we ensure:
- Standard Contractual Clauses (SCCs) or equivalent safeguards, and
- Adequate-country determinations, where applicable.
7. Data Retention
We retain your personal data only as long as necessary for:
- The purposes stated above
- Legal or regulatory obligations
- Dispute resolution and contract enforcement
Retention periods vary by data category and legal requirements.
8. Cookie Policy
a. Use of Cookies
CI Southwest uses CookieYes to manage consent for cookies in compliance with international privacy laws. Cookies help us:
- Operate the website effectively
- Improve performance and user experience
- Analyse site traffic and engagement
- Deliver relevant content or advertising (only with consent)
b. Types of Cookies Used
| Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Core functionality | Security, session management |
| Functional | Remember preferences | Language, layout |
| Performance / Analytics | Usage measurement | Google Analytics |
| Advertising / Targeting | Personalized marketing | Meta Pixel, Google Ads |
c. Managing Cookies
You can:
- Manage or withdraw consent anytime via the CookieYes banner
- Adjust your browser to block or delete cookies
- Note that disabling cookies may reduce site functionality
The live cookie declaration can be viewed directly through the CookieYes banner on our website.
9. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Rectify incorrect information
- Erase data (“Right to be Forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Data portability (receive a copy of your data)
- Complain to your national Data Protection Authority
Regional Notes
- EU/UK GDPR: Articles 12–23
- Brazil LGPD: Articles 17–22
- Canada / Quebec: PIPEDA and Law 25
- South Africa: POPIA Section 23
- Australia: Privacy Act Sections 12–16
- Saudi Arabia, Argentina, Andorra: PDPL Rights
- Switzerland: nFADP Access and Rectification
To exercise these rights, contact: dave@cisouthwest.co.uk.
10. Data Security
We apply administrative, technical, and physical safeguards such as:
- Secure hosting and encryption
- Access control and authentication protocols
- Regular audits and staff confidentiality obligations
No online system is entirely risk-free, but we continually work to maintain a high level of protection.
11. Children’s Privacy
Our website and services are not directed to individuals under 16 years of age (or the minimum age in your jurisdiction).
If we learn that we have collected data from a minor, we will delete it promptly upon notification.
12. Updates to This Policy
This Policy may be revised to reflect:
- Changes in data-protection laws or guidance
- Adjustments to our business operations or technology
- Updates to our CookieYes configuration or third-party services
We will post updates here with a new “Last updated” date.
13. Contact Information
For any privacy-related requests or concerns:
Data Protection Officer (DPO)
📧 dave@cisouthwest.co.uk
🌐 https://cisouthwest.co.uk
Subject line: “Privacy Request – CI Southwest”